Frequently Asked Questions

What method of carpet cleaning do you use?

While there are several different methods of carpet cleaning Rug Runners utilizes Hot Water Steam Extraction, commonly referred to as "steam cleaning". This method uses a very hot (210 deg) cleaning solution sprayed at pressures from 200 - 500 PSI depending on the type of carpet, length of pile and other factors we check during our carpet inspection. Most residential carpets are best cleaned with HWE (Hot Water Extraction) method and is the recommended method of cleaning by Shaw Industries, one of the largest manufactures of carpet. We rinse clean!

What cities and towns do you currently service?

Our service area presently covers Fort Collins, Loveland, Greeley and Windsor. We can do other areas upon request that may require travel surcharge. Call for more info at 970-388-3618.

How long will it take for carpets to dry before I can walk on them?

You can walk on damp carpets at anytime. (Please, Be careful, Carpet can be slippery especially on stairs and going from carpeted to hard floors.) We recommend not walking on freshly cleaned carpet for a couple of hours to allow time to dry. Running any ceiling fans helps speed drying times as well.

In addition, we will leave you a pair of "booties" for you to use in case you need to move around on slightly damp carpet. The booties prevent shoe stains on damp carpet.

testimonies

"Thanks so much – our carpets look great! We really appreciate you and your crew coming making it so easy for us – we felt very comfortable and trusted you with our open home while we were at work. It was terrific to come home to clean carpets! We noticed your attention to detail – thank you thank you! I can’t believe how great clean carpets look. I have now scheduled it in my Outlook to call Rug Runners regularly to have our carpets professionally cleaned. Thanks again I appreciate your professionalism – and please extend my thank you to your staff!"
S. Daily